The greatest privilege of being a flight attendant is crossing paths with passengers who completely transform your
Born three months early and diagnosed with cerebral palsy, Jon’s future appeared hopeless. The doctors told his parents that his brain’s frontal lobe deformation was such that he’d likely never be more than a vegetable.
They were wrong.
Jon rolled down the jetway in a motorized wheelchair, which allowed him to stand upright, looking like Robert Downey Jr. in the Iron Man movie. His megawatt smile and larger-than-life personality swiftly amplified my superhero impression. When I asked where he was headed, he proudly informed me that he’d been selected as one of only seventy college students nationwide to participate in a five-day leadership conference. He’d be giving several motivational speeches.
“I love talking. Put a tree in front of me, and I’ll talk to it.” He laughed. “My plan, once I get my master’s, is to be a motivational speaker. I’ve already produced a few short films, and I’m writing a book.”
“What’s it about?” I asked, thinking I had a fairly good idea.
“It’s about how the definition of happy is completely inaccurate,” he said, upending my presumption. “Happiness isn’t a single emotion. It’s the ability to appreciate all emotional states, learning and growing from both positive and negative experiences. People buy all these self-help books on how to be happy when they really just need to constructively connect with the world around them. Happiness isn’t an adjective — it’s a verb.”
“Impressive wisdom coming from a college kid.” I winked.
“Well, I wasn’t always so smart.” He fidgeted with his cell phone. “In high school I got a little depressed, focusing on all the stuff I couldn’t do. Fortunately, my mom is a very smart lady. She let me wallow in self-pity exactly three days before dragging me out to visit a kid born with my same condition. There I was, staring into the eyes of a boy roughly my age, except he can’t move, can’t speak, can’t feed himself — nothing. He wasn’t as lucky as me!”
I nodded, fingernails sinking into my palms to keep the tears at bay.
“Anyway, like I was saying,” he continued, “happiness boils down to how you choose to interact with the world. A perfect example occurred just this morning coming through security. When the TSA spoke to my travel assistant, their tone was totally normal. But when they turned to me, their voices slowed and shot up several decibels, as if they were speaking to a kindergartener. Was I going to let that ruin my day? No way, Jose! I started joking around with them until they were clutching their bellies. By the time they finished scanning all my metal parts, I’m pretty sure they saw me as someone not all that different from themselves.”
He shrugged. “And that’s my secret to happiness. When others treat me with indifference or disrespect, I surprise them with a story, a joke — whatever I think is going to dispel the negative cloud the quickest. Most people are so accustomed to confrontation, they don’t even know how to process this. Then, something shifts, and their entire disposition changes. That’s super cool to watch.” His smile illuminated the cabin.
“You’d make a great flight attendant.”
His eyes lit up. “I’d even sing!”
Posted in Family
, Flight Attendant
, Greater Good
, Life Lessons
and tagged airline career
, motivational speakers
, positive attitude
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